Monday, September 1, 2008

Observations on the Teen Demographic (Part 3 of 3): Talk with me, not at me: The importance of interactivity

Television and print media are traditionally “push” media; uni-directional with predefined “receiver” structures. In contrast to this, one of the major appeals of the internet is its ability to function in the same way with traditional “push” content, but also, more importantly to work interactively with viewers, and provide “pull” content. This interactive engagement of the viewer, getting the kids into acquiring information and directing the course of their learning, creates a sense of community and personal involvement. Kids tale part in gaining education, and in participating, value what they’ve gained.

A personal aside: I learned as a child one of the keys to a strong education is a perception of education as something you take, not something that is ”given” to you. That is, if you have a teacher that is un-engaging, and delivering material that is uninteresting in an “easy” class, it remains the responsibility of the student to try and dig something out of the hours spent in class. Especially in college, where every hour in class represents an investment of cash, I could never understand the glee in others eyes at a teacher not delivering, or, on occasion, not showing up. Sure, you get credit for the class. But you don’t get the value that the credit you paid for was supposed to represent. How can you image that you’re “getting over” by not having to have a class because the teacher doesn’t show? As a concept, it still blows my mind. But this is not a popular attitude, and one that’s difficult to spread. But the internet seems to be doing it quite well—if a site does not deliver, it does not get clicked-through, and opportunity for deeper diving and increased communication is lost.

But as the interactive communication offered on the internet becomes more popular, and even expected, it becomes difficult for traditional print media to echo, and complete. The interactivity can be mimicked to a certain extent in print publications through interactive activities like quizzes, discussion questions, and group activities. Notably, teen girl magazines are increasing their level of interactivity as well in this way; this will probably further escalate with the intense magazine competition that exists. Young male magazines such as Maxim also are following this paradigm.

In schools, there has been a shift from lecture-oriented teaching to cooperative work (broadcast model vs. interactive model), again allowing students to participate in knowledge acquisition. I myself am engaged in acquiring my Masters in Graphic Design through an online course, because of the flexibility it affords. This method of teaching is becoming more prevalent even in the least technologically savvy school districts. In an era where interactivity, cooperative learning and higher thinking skills are becoming so important, it’s a good idea to consider how we can possibly incorporate these teaching methods into publications and print as well.

Style of visual presentation can have a big effect on reader involvement. It’s a confirmation of the intuitive response that an anonymous author (one that just lists facts, describes things as happening to neither the author nor the reader directly) is much less appealing and involving for the reader than a “visible” author, one who creates an I-you relationship with the reader (as opposed to an I-it relationship). The bottom line is that the importance of talking to the reader, or more appropriately, engaging the reader in a conversation as part of the process, and really creating an engaging conversation, is becoming an essential part of assuring interactivity in print media. That is, talking to the reader, not at the reader, is a key, essential distinction—and one that is not easily achieved.

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